The Haunting of Room 904 Summary, Characters and Themes
The Haunting of Room 904 by Erika T. Wurth is a chilling exploration of grief, supernatural forces, and dark family secrets.
The story centers around Olivia Becente, a psychologist and paranormal investigator, who is drawn into an investigation at the infamous Brown Palace Hotel in Denver. Room 904 of the hotel has a dark history, linked to a cycle of suicides among women, including Olivia’s own sister, Naiche. As Olivia delves deeper into the mystery, she uncovers connections to a dangerous occult group called the Sacred 36, and discovers that her sister’s death may not have been as simple as it seemed. Through eerie phenomena, emotional turmoil, and chilling encounters with malevolent spirits, Olivia is forced to confront the hidden truths of her past and the haunting presence that threatens her future.
Summary
Olivia Becente, a psychologist and paranormal investigator, is called to investigate the unsettling events surrounding Room 904 at the Brown Palace Hotel in Denver. This room is notorious for its history of suicides, with women mysteriously dying every five years under strange circumstances.
Olivia is deeply connected to the case as her sister, Naiche, was one of the women who died there, making the investigation both personal and professional. The deaths seem to follow a grim cycle, and Olivia is determined to uncover the truth behind these tragedies.
Olivia’s journey leads her to uncover the connection between her sister’s death and the occult practices of the Sacred 36, a secretive group involved in dangerous rituals and séances. The group’s dark influence has caused an ongoing cycle of death, with Room 904 at the center of these horrific events.
Olivia’s investigation intensifies as she works with Alejandro, her assistant, to collect evidence and set up surveillance equipment in the room. Strange occurrences begin to escalate—cold spots, eerie noises, and manifestations in the mirrors—revealing the presence of malevolent spirits trapped within the room.
As Olivia digs deeper, she uncovers a horrifying truth: the mirror in Room 904 is not just an ordinary reflection of the past, but a gateway to the spirits of those who have died there. Among them is Naiche, whose ghost is trapped in the room, alongside the spirit of Mrs.
Stillwell, a woman whose tragic death triggered the cycle of suicides. Olivia must confront her own grief and guilt over her sister’s death while unraveling the secrets of the Sacred 36 and their dangerous connection to the hotel’s haunted history.
Olivia’s emotional journey is complicated by the revelation that Alejandro may have played a role in her sister’s death. A former associate named Josh accuses Alejandro of pushing Naiche into a fatal ritual that led to her demise.
This accusation rocks Olivia to her core, and she confronts Alejandro in a violent encounter with Josh, who is later revealed to have manipulated events for his own agenda. Olivia, shaken by the accusations, begins to question everything she thought she knew about her sister’s death and Alejandro’s involvement.
Despite the growing tension, Olivia continues her investigation, and Alejandro expresses guilt over his role in Naiche’s final days. The police investigation further complicates the situation, adding confusion and deepening the emotional turmoil Olivia faces.
Olivia’s relationship with Alejandro becomes strained as they both struggle with the haunting memories of Naiche’s death, the recurring cycle of suicides, and the dangerous legacy of the Sacred 36.
The plot thickens as Olivia and Alejandro explore the hotel’s dark past, uncovering more information about the rituals practiced by the Sacred 36. These rituals, steeped in occultism, seem to hold the key to breaking the cycle of death.
Olivia’s deepening involvement in the case forces her to confront not only the supernatural forces that haunt Room 904 but also her own complicated feelings about her sister’s death and the people around her.
As the investigation progresses, Olivia encounters more disturbing phenomena, including intense spiritual activity and a growing sense of danger. She learns that the only way to stop the cycle of suicides and free the spirits trapped in the hotel is to confront the powerful, malevolent force that controls them.
The key to breaking the curse lies in understanding the connection between her sister, the Sacred 36, and the dark rituals they practiced.
In a tense and emotional climax, Olivia faces the ultimate challenge: confronting the powerful force that has been manipulating her sister’s fate and breaking the cycle of death. The narrative explores themes of grief, guilt, betrayal, and the emotional toll of confronting one’s past.
Olivia must reconcile her personal trauma with her professional duty as a paranormal investigator, navigating a labyrinth of lies, half-truths, and supernatural forces that threaten to consume her.
The story concludes with Olivia coming to terms with the haunting presence that has shaped her life. Through her investigation, she gains a deeper understanding of the forces that have haunted her family and the hotel, ultimately finding a way to release the spirits trapped in Room 904.
The resolution of the mystery offers a bittersweet closure to the cycle of death, but Olivia’s journey is far from over. She must continue to navigate the complex relationship between the living and the dead, as well as the emotional legacy of her sister’s death.
In the end, The Haunting of Room 904 is a gripping tale that blends supernatural suspense with deeply personal exploration. Through Olivia’s investigation, the book reveals the emotional and psychological toll of confronting the past while navigating the complex web of family, grief, and the unknown.
The mystery surrounding Room 904 and the Sacred 36 serves as a backdrop for a powerful story of loss, redemption, and the enduring power of the spirit.

Characters
Olivia Becente
Olivia is the central character of The Haunting of Room 904, and her journey is deeply intertwined with her professional role as a psychologist and paranormal investigator, as well as her personal trauma. Olivia’s life is defined by her commitment to uncovering the truth behind supernatural phenomena, a drive that is deeply motivated by the tragic death of her sister, Naiche.
Her clairvoyant abilities, which allow her to perceive spiritual forces, shape her approach to solving mysteries, particularly those involving malevolent spirits. Olivia is intelligent, empathetic, and driven, yet her emotional stability is continuously challenged by the resurfacing of her sister’s death and the mysterious rituals tied to the Sacred 36.
Throughout the novel, Olivia grapples with the complex web of grief, guilt, and guilt over Naiche’s death, and the strained relationships with those around her. Her emotional journey is one of conflicting truths and betrayals, as she discovers that those closest to her may not have been entirely honest.
Olivia’s role as both an investigator and a person mourning a loved one creates a unique internal conflict, which adds depth to her character, as she seeks to understand both the supernatural forces that haunt her and the human dynamics that complicate her life.
Alejandro
Alejandro is a pivotal character who plays a crucial role in Olivia’s emotional turmoil. A former associate and close companion of Olivia, his connection to her sister Naiche raises questions about his involvement in Naiche’s death.
Alejandro is a deeply conflicted character, haunted by guilt and sorrow over his past actions, particularly his perceived failure to protect Naiche. His involvement with the Sacred 36 and their dangerous occult practices further complicates his character, as Olivia increasingly suspects that he may have played a role in Naiche’s death.
However, Alejandro consistently denies any intentional harm, asserting that he did not directly cause Naiche’s demise, despite his close ties to the group. Alejandro’s struggles with guilt, emotional conflict, and his complex relationship with both Olivia and Naiche form the emotional core of his character arc.
He is portrayed as both a source of comfort and a person of suspicion, his actions leaving Olivia in a state of emotional disarray, questioning everything she thought she knew about the people closest to her.
Naiche
Though Naiche is no longer alive by the time Olivia begins her investigation, her presence looms large throughout The Haunting of Room 904. As Olivia’s sister, Naiche’s death is the driving force behind Olivia’s quest for answers, and her tragic fate is intricately tied to the cultic rituals of the Sacred 36.
Naiche’s character is defined by her emotional vulnerability, especially in her final days. Her connection to Alejandro and her involvement with the occult practices of the Sacred 36 are key elements of her character, as they seem to have led her to the ritualistic death that Olivia is left to uncover.
Though she is not physically present in the story, Naiche’s spirit plays a vital role in guiding Olivia toward uncovering the darker aspects of their shared history, particularly the secrets of their family and the spiritual forces that haunt them. Through flashbacks, visions, and the manifestation of her ghost, Naiche’s influence persists, forcing Olivia to confront uncomfortable truths and unresolved feelings about their relationship.
Dorian
Dorian is a character introduced later in the narrative who forms a supportive role in Olivia’s investigation. A curious and determined individual, Dorian accompanies Olivia on a dangerous mission to confront a powerful and malevolent entity.
Despite the overwhelming force they encounter, Dorian’s deep admiration for Olivia and her strength is apparent. His role in the story is one of unwavering support, as he stays by Olivia’s side even when confronted with terrifying supernatural forces.
Dorian’s presence serves as both a grounding force for Olivia and a reminder of the importance of trust and camaraderie in the face of overwhelming danger. Though not as deeply tied to the central mysteries of the Sacred 36 or Olivia’s family history, Dorian’s loyalty and bravery highlight his character as a necessary counterbalance to Olivia’s emotional turmoil, allowing her to find solace amidst the chaos of her investigation.
His relationship with Olivia grows, adding a layer of emotional complexity as they navigate the supernatural forces that threaten to tear them apart.
Catherine Lambert
Catherine Lambert is a former member of the Sacred 36 and plays a critical role in unraveling the mystery of the cult and its connection to the deaths that haunt the Brown Palace Hotel. Catherine’s character is marked by her insider knowledge of the occult practices and rituals that Olivia is desperately trying to understand.
As a person who has distanced herself from the group, Catherine provides vital information about the group’s dark secrets, allowing Olivia to piece together the puzzle of Naiche’s death and the ongoing cycle of suicides. Though Catherine’s motives seem initially unclear, her eventual decision to help Olivia suggests a deep-seated desire for redemption or closure regarding her past involvement with the Sacred 36.
Her character is one of moral ambiguity, caught between a past she wishes to forget and a present where she seeks to atone for her previous actions. Catherine’s insights into the cult’s rituals and her connection to the hotel’s haunted history make her a key figure in Olivia’s quest for the truth, as well as an integral part of the team working to uncover the full extent of the malevolent forces at play.
Themes
The Burden of Ancestral Guilt
Ancestral guilt emerges as a central theme in The Haunting of Room 904, exploring the weight of past actions and their lasting impact on future generations. Cleo’s family history, especially the atrocities committed by her ancestor during the Massacre, creates a haunting legacy that continues to reverberate through time.
This guilt is not just a psychological burden; it manifests in the form of supernatural disturbances, as the spirit of Nese, a two-spirit Cheyenne person trapped in the Dybbuk box, represents the unresolved suffering of the past. Nese’s anger and grief are direct consequences of the actions of Cleo’s ancestor, and their inability to find peace highlights how deeply rooted wrongs can affect those who have no direct involvement in them.
As Olivia attempts to communicate with Nese, the connection between Cleo and her ancestor’s sins becomes undeniable. Cleo’s decision to atone for her ancestor’s actions by seeking reconciliation is a pivotal moment that suggests the potential for healing, both for the spirits trapped in this cycle and for those living with the aftermath of historical injustices.
The theme underscores the idea that the sins of the past cannot be easily forgotten or erased, but must be confronted in order to bring closure and healing to the present.
The Supernatural as a Reflection of Inner Turmoil
Throughout the novel, the supernatural forces that Olivia and Cleo encounter are not merely external threats but are intricately linked to the emotional and psychological states of the characters. The Dybbuk box, with its malevolent spirit, serves as a manifestation of deep-seated pain, unresolved trauma, and the lingering effects of personal and cultural suffering.
For Cleo, the spirit within the box symbolizes her inner turmoil, her fear of mental breakdown, and the trauma of inheriting a family legacy fraught with violence and loss. The supernatural disturbances, including the flickering lights, moaning sounds, and strange phenomena, represent Cleo’s psychological distress as much as they do the haunting presence of Nese’s spirit.
Similarly, Olivia’s own personal history, especially her unresolved grief regarding her sister’s death, is mirrored in the ghostly encounters she experiences. Her clairvoyant abilities allow her to sense the spiritual energy around her, but they also expose her to the emotional toll these forces exact on her mental and emotional state.
The haunting thus becomes not only a physical manifestation of external evil but also an internal reflection of the characters’ personal struggles and unresolved emotional wounds.
The Complexity of Healing and Redemption
Healing and redemption emerge as crucial themes in The Haunting of Room 904, particularly in the context of both personal growth and spiritual reconciliation. Olivia’s efforts to help Cleo confront her ancestor’s sins and atone for the pain caused by the Massacre are pivotal moments in the story, highlighting the difficulty and necessity of redemption.
The emotional and spiritual healing Olivia seeks to facilitate for Nese is complicated by Nese’s deep anger and grief, which is tied to centuries of cultural and personal trauma. Yet, through empathy and a genuine desire to understand Nese’s suffering, Olivia is able to create a space for healing.
This theme is further explored through Cleo’s eventual decision to take responsibility for her ancestor’s actions and seek reconciliation with Nese’s spirit. The concept of redemption here is not solely about atonement for past wrongs, but also about breaking the cycle of pain that is passed down through generations.
It suggests that healing can only come when individuals are willing to face uncomfortable truths, make amends, and offer forgiveness—not just to others, but to themselves. The theme also resonates with Olivia’s own personal journey, as she grapples with the death of her sister and the emotional baggage she carries, ultimately realizing that she, too, must seek peace within herself in order to heal and move forward.
The Tension Between Rationality and Spiritual Belief
The tension between rationality and spiritual belief is a defining theme in The Haunting of Room 904, as Olivia, a psychologist by profession, confronts experiences that challenge her understanding of reality. Olivia’s initial skepticism towards the paranormal is evident when she cautiously questions Cleo’s mental health, suspecting that the disturbances might be symptoms of psychological distress.
However, as the supernatural events intensify and Olivia’s own clairvoyant abilities come to the forefront, she is forced to reconcile her scientific understanding with the existence of forces beyond human comprehension. This internal conflict drives much of the narrative, as Olivia is confronted with experiences that defy logical explanation, and she must balance her skepticism with the undeniable presence of the supernatural.
The clash between these two worldviews—rationality rooted in science and the belief in spiritual phenomena—mirrors the larger tension between the known and the unknown, and invites readers to consider the limits of human understanding and the possibility of forces beyond what is measurable or explainable. This theme is also explored through Cleo’s belief in the Dybbuk box and the curse it carries, which becomes an anchor for her as she seeks to make sense of the inexplicable occurrences in her life.
The resolution of this tension ultimately lies in Olivia’s acceptance of the mysterious forces at play, acknowledging that there are elements of life and death that cannot be fully explained by reason alone.
The Cycle of Trauma and Its Impact on Personal Identity
The cycle of trauma and its profound effect on personal identity is a theme that shapes the character arcs in The Haunting of Room 904, especially in Olivia and Cleo’s experiences. Olivia’s relationship with her sister Naiche, whose death remains shrouded in mystery, forms a core part of her emotional struggle.
As Olivia uncovers details of her sister’s involvement with the occult and the Sacred 36, she must confront the reality that Naiche’s trauma, as well as her own, may have played a role in the tragic events that unfolded. The haunting experiences in the hotel, particularly the mirror that traps the spirits of the deceased, symbolize the way unresolved trauma can keep individuals tethered to their past, unable to move forward.
This is exemplified by Naiche’s ghost, whose spirit is forever tied to the hotel and its dark history. Similarly, Cleo’s trauma, passed down through generations of violence and loss, has shaped her identity and influenced the choices she has made.
Her relationship with the Dybbuk box becomes a metaphor for the way trauma is often inherited, carried silently across time, and manifests in ways that individuals cannot always control. The characters’ journeys towards healing and understanding highlight how breaking free from the cycle of trauma requires confronting the past, accepting its impact on personal identity, and seeking reconciliation.