Creep: A Love Story Summary, Characters and Themes
Creep by Emma van Straaten is a chilling exploration of obsession, loneliness, and the destructive yearning for connection. The protagonist, Alice, becomes fixated on Tom, a man she has never met but cleans for every week.
Her deep emotional and psychological needs lead her to blur the lines between fantasy and reality, fantasizing about a romantic relationship with Tom while grappling with her own sense of self-worth. Her obsessive behavior, driven by insecurity and loneliness, leads her down a dark path, ultimately revealing the dangers of unchecked emotional obsession. Through Alice’s journey, Creep delves into the complexities of the human psyche, addressing themes of isolation, identity, and the consequences of obsessive love.
Summary
Alice, a paralegal in a mundane office job, spends her free time obsessing over Tom, a man she cleans for but has never met. Each week, she meticulously cleans his flat, memorizing every detail of his life, from the smell of his shampoo to the faint marks on his windows.
Her obsession with him transcends the typical bounds of romantic attraction; she imagines herself merging with him, becoming a part of his world, and forming a perfect connection that she believes is inevitable. To Alice, these weekly cleaning sessions are not just a job but a sacred ritual that allows her to draw closer to the man she believes is her soulmate.
In contrast, Alice’s life outside of her fantasies is empty and unfulfilling. She is surrounded by shallow colleagues, including her boss and coworkers who discuss trivial matters like astrology and pop culture, topics that Alice finds beneath her.
Her workplace and the people in it only reinforce her sense of alienation and inadequacy. She is constantly comparing herself to her younger sister, Cass, who seems to have it all together—family, friends, and a seemingly perfect life.
Alice, on the other hand, feels disconnected, both from her family and from the world around her, leading her to retreat further into her obsession with Tom.
As Alice’s obsession with Tom deepens, her dissatisfaction with her own life grows. She feels increasingly isolated, unable to connect with anyone around her.
This emotional disconnection manifests in destructive behaviors, including overindulging in food and restrictive eating patterns. She vacillates between self-loathing and the desire for control, trying to control her body and her environment in ways that reflect her inner turmoil.
Her thoughts are consumed with the idea that Tom is the one person who truly understands her, and she believes that their meeting is a destined event that will solidify their bond.
However, Alice’s fantasies about Tom begin to take a darker turn as she starts to manipulate her surroundings to force a meeting. She imagines the perfect scenario in which she will appear to Tom as if by fate, carefully crafting every detail of their encounter.
She believes that once they meet, he will see the “real” Alice, the one who understands him and is meant to be with him. Her fantasies grow more elaborate, and she becomes fixated on the idea that their union is inevitable.
Despite these elaborate fantasies, Alice’s actions are increasingly erratic and unhealthy. Her emotional instability begins to take its toll on her relationships, particularly with her sister Cass.
Although Alice longs for connection with her sister, she feels resentful and inadequate in comparison to Cass’s seemingly perfect life. This internal conflict plays out in Alice’s behavior as she seeks validation and emotional fulfillment from Tom while neglecting her own well-being.
Her self-destructive tendencies continue to escalate, leading her to engage in manipulative behaviors and intrusive actions in an attempt to secure the connection she craves.
The tension between Alice’s fantasies and reality begins to intensify as Tom becomes more distant. A single star rating for her cleaning services from Tom shatters her illusion of their bond, sending Alice into a spiral of confusion and despair.
She tries to rationalize the rating as a mistake or a sign of Tom’s discomfort, but deep down, she is confronted with the painful reality that her relationship with him is nothing like she imagined. Despite this, Alice continues to chase after the idea of their perfect connection, hoping that fate will intervene and bring them together in the way she believes is meant to be.
Alice’s emotional state deteriorates further, and her obsession with Tom consumes her every thought. She begins to question her own self-worth, constantly comparing herself to others and feeling inadequate.
Her relationship with her body, already strained by her self-destructive behaviors, becomes even more fraught as she fixates on physical beauty and the desire to be accepted. She spends hours obsessing over how Tom might see her, how she could fit into his life, and how she could finally receive the validation she feels she deserves.
Her emotional and physical isolation reaches its peak when Alice visits Paris, imagining that a new location will bring a fresh start and the possibility of a renewed connection with Tom. She envisions their reunion as inevitable, but when the reality of their disconnection becomes too apparent, her dreams begin to unravel.
Tom rejects her advances, both emotionally and physically, leaving Alice heartbroken and disillusioned. She is unable to reconcile her fantasy with the harsh truth of the situation, and her emotional spiral deepens.
As Alice’s sense of self deteriorates, her actions become increasingly erratic and dangerous. Her obsessive behavior leads to a confrontation with reality, where she is forced to confront the emptiness of her fantasies and the destruction they have wrought.
In her final moments, Alice resorts to self-harm as a symbolic gesture of her emotional numbness and the desperate need for validation that has driven her to the brink of collapse. The story ends with Alice in a state of despair, consumed by her desire for love and acceptance from Tom, despite the undeniable truth of his rejection and her growing isolation.
Creep is a haunting exploration of the human need for connection, the dangers of obsessive love, and the psychological toll of living in a fantasy world. Alice’s journey highlights the consequences of disregarding reality in favor of fantasy, and the emotional destruction that comes with an unchecked obsession.
Through her story, the novel examines the complexities of loneliness, self-worth, and the desperate yearning for validation in a world that often feels indifferent and disconnected.

Characters
Alice
Alice is the central character in Creep and is defined by her obsessive fixation on Tom, a man she works for but has never truly met in person. Her infatuation with him is consuming, with her every action, thought, and emotion directed toward him.
The relationship she constructs in her mind is one of idealized intimacy, where she believes that through her obsessive cleaning rituals and attention to detail, she is creating a connection with him. Alice sees Tom as the answer to her emotional void, imagining that their eventual meeting will lead to a perfect bond.
However, this obsession is a coping mechanism for her larger issues, including feelings of inadequacy, loneliness, and a deep sense of disconnection from the world around her. Her mundane job and unsatisfying social life only serve to deepen her desire for a relationship with Tom, which she believes will bring her fulfillment.
Despite this, Alice struggles with self-worth, frequently comparing herself to others, particularly her sister, Cass, and Tom’s past romantic interests, which exacerbates her insecurities. Her emotional instability is further illustrated by her compulsive behaviors—ranging from overindulging in food to restricting her intake—acting as both a form of self-punishment and a way to attempt control over her physicality.
Alice’s obsessive thoughts eventually take a darker turn as she becomes more detached from reality, imagining herself orchestrating their meeting in a perfect scenario that only she believes is inevitable. Her journey, marked by emotional and psychological unraveling, exposes the destructive nature of obsession and the consequences of living in a world of fantasy rather than confronting one’s real-life struggles.
Tom
Though Tom is largely an absent character, his presence looms over Alice’s every action. He is a projection of Alice’s desires, a symbol of the ideal love she believes she is meant to have.
Tom is portrayed as a man who, through his mere existence, becomes the focus of Alice’s emotional world, though she never truly interacts with him on a personal level. Her obsessive behavior toward him reveals more about Alice’s mental state than about Tom himself.
He represents the unattainable, the object of Alice’s yearning that she constructs in her fantasies. His indifference and eventual rejection, when he rates her cleaning services poorly, are pivotal moments in the narrative, shattering the perfect image Alice has created of him.
Tom’s role in the story is less about his individual character traits and more about how Alice projects her needs, desires, and insecurities onto him, making him a catalyst for her downward spiral. His lack of presence allows for Alice’s obsession to grow unchecked, reinforcing the theme of unrequited love and the destructive nature of idealizing someone who exists only in the mind.
Cass
Cass, Alice’s sister, plays a significant role in the narrative as both a source of Alice’s emotional tension and a subtle form of comfort. Their relationship is complicated, defined by a history of unresolved conflicts and a noticeable emotional distance.
While Cass’s life appears more stable and fulfilled, Alice frequently compares herself to her, feeling inadequate and resentful of what she perceives as Cass’s perfect existence. This comparison exacerbates Alice’s feelings of loneliness and inadequacy, creating a sense of rivalry between the sisters.
Despite this, Cass offers Alice moments of solace, such as when she welcomes her with open arms during her emotional breakdowns. There is a complexity in their relationship, as Alice oscillates between feelings of bitterness and an undeniable need for the familial connection that Cass offers.
Though their interactions are filled with tension, they also highlight the human need for validation and comfort from loved ones, even when relationships are strained. Cass’s role in Alice’s emotional journey is one of contrast—she embodies the life Alice wishes she could have, serving as both a reminder of her own failures and a potential path toward healing.
James
James serves as a brief but important character in Creep, representing a fleeting opportunity for Alice to feel validated. His interactions with Alice, though seemingly innocent, reflect her ongoing internal struggle for recognition and connection.
For Alice, James’s gestures—however small—are seen as potential signs of affection or approval, which she desperately craves. However, her interactions with him also expose the discomfort she feels when faced with real, tangible connections outside of her fantasy world.
She fixates on him not because of any genuine romantic interest, but because he represents a potential source of validation. This dynamic highlights Alice’s emotional instability and her tendency to seek out approval from others, even when it is superficial or insincere.
James’s role in the narrative is a brief, yet significant, reminder of Alice’s need to feel seen and appreciated, further complicating her emotional state and obsession with Tom.
Dot
Dot is a minor but symbolic character in Creep, representing a fleeting moment of emotional reprieve for Alice. Her time spent with Dot in a care home serves as a brief escape from Alice’s otherwise chaotic emotional state.
Dot’s presence offers a contrast to the turmoil Alice is experiencing, providing her with a moment of calm and care that is otherwise absent in her life. Dot, as an elderly woman, also symbolizes the passage of time and the inevitability of aging and mortality.
Her interactions with Alice are gentle and comforting, offering Alice a rare opportunity to engage in a selfless act of kindness. This brief interaction serves to highlight Alice’s internal conflict, as she longs for meaningful connections yet struggles to foster them in her own life.
Dot’s role underscores the theme of human connection, illustrating how even brief moments of genuine interaction can offer a glimmer of solace in the midst of emotional distress.
Themes
Obsession and Identity
The protagonist’s obsession with Tom in Creep by Emma van Straaten is not merely an emotional attachment but a deep entanglement of her sense of self with another person. For the woman in the narrative, Tom becomes the focal point of her existence, shaping her thoughts, actions, and sense of worth.
Her weekly cleaning ritual is a physical manifestation of this obsession, as she attempts to imprint herself into every corner of his life. Her emotional investment transcends the typical realms of romantic love and dips into the realm of psychological need, where she begins to see herself as an extension of his being.
This obsessive behavior serves as an attempt to craft an idealized connection with Tom, blurring the lines between admiration and possession. She believes that by merging with him in her fantasy, she will somehow attain a sense of completeness that she feels is missing in her own life.
However, this obsessive need to shape herself around another person ultimately leaves her more fragmented, as her sense of identity becomes dependent on Tom’s existence and validation. Her fixation becomes a consuming force, drawing her into a vicious cycle where her fantasies of a perfect connection with him only deepen her emotional and psychological disarray.
This obsession with Tom, however, highlights a deeper need for emotional fulfillment, a desperate search for meaning in her life, and a distorted way of achieving self-worth.
Loneliness and Isolation
Loneliness runs through the narrative of Creep, as the protagonist’s obsession with Tom exposes the depth of her emotional isolation. Despite her intense focus on Tom, she remains profoundly disconnected from the world around her.
Her work as a paralegal, surrounded by coworkers whose discussions seem shallow and meaningless, only reinforces her sense of alienation. She looks at her colleagues’ banal interactions and sees them as beneath her, unable to connect with the superficialities that dominate her daily life.
Her discontent extends beyond her professional life into her personal realm, where she feels a deep emotional void. This loneliness becomes the driving force behind her obsession with Tom, as she imagines that he is the only person capable of understanding her and fulfilling her emotional needs.
Yet, her desire for connection is paradoxically fueled by an increasing detachment from reality. As she becomes more engrossed in her fantasies, her actual interactions with others, including her strained relationship with her sister, become more strained and disconnected.
In the end, her loneliness is not only exacerbated by her obsession with Tom but also worsened by her inability to engage in genuine relationships with those around her.
Self-Worth and Body Image
Self-worth is a central theme in Creep, explored through the protagonist’s incessant comparison of herself to others. She constantly measures her own body and emotional state against those of her sister, Cass, and Tom’s past romantic interests, leading her to a persistent sense of inadequacy.
The protagonist’s obsession with her own appearance is a manifestation of her larger struggle with identity and worth. Her obsession with Tom is not just about his potential love but also about what she believes she could become in his world—a vision of herself as more desirable, more validated, and ultimately more complete.
Her feelings of inadequacy are compounded by her discontent with her own body, leading to self-destructive behaviors like emotional purging through overeating or restricting her food intake. These actions reflect her attempt to regain control over a life that feels chaotic and fragmented.
The protagonist’s fixation on body image underscores the broader issue of self-worth, as she feels that external validation—whether from Tom or anyone else—could fill the emotional void within her. Her constant need for external affirmation, coupled with the internalized belief that she is flawed, deepens her spiral of self-loathing and makes her unable to build a positive and sustainable sense of self outside of her obsession.
Fantasy vs. Reality
The tension between fantasy and reality is a significant theme in Creep, where the protagonist’s inner world becomes an escape from the harshness of her actual life. She creates a romanticized version of her future with Tom, imagining that they are destined to be together and that everything will fall into place once they meet.
Her fantasies are meticulously crafted, where every detail of their potential life together is played out in her mind—how they will look, what they will say, and how their connection will unfold. However, this idealized vision of love is disconnected from the reality of her actual relationship with Tom, which remains nonexistent.
When her obsession is met with rejection, like Tom’s one-star rating of her cleaning service, the protagonist attempts to rationalize the situation, clinging to the hope that it was a mistake. This dissonance between her fantasies and reality creates a profound emotional conflict within her, as she cannot reconcile the perfect world she has created in her mind with the cold reality of Tom’s indifference.
The narrative ultimately reveals the destructive power of this disconnect, as her inability to face the truth leads to a dangerous and unhealthy spiral of obsession. The theme illustrates the psychological toll of living in an imagined world and highlights the consequences of letting fantasy override reality.
Emotional Self-Destruction
The protagonist’s obsessive behavior in Creep is not just an act of yearning for connection, but also a form of emotional self-destruction. Her fixation on Tom, combined with her deep-seated insecurities, leads her to repeatedly sacrifice her well-being in pursuit of an unattainable ideal.
Her need for validation, whether through physical proximity to Tom or through manipulating situations to feel seen, erodes her mental and emotional health. As her obsession grows, so does her self-doubt, driving her to engage in compulsive behaviors that offer temporary relief but only deepen her internal conflict.
Her actions—whether it’s overindulging in food or meticulously planning scenarios where she and Tom meet—become increasingly detached from reality, illustrating her growing emotional instability. In the end, her obsessive love, rooted in insecurity and loneliness, becomes the very force that breaks her.
The narrative underscores the psychological cost of obsessive love, where the need for emotional connection morphs into a destructive cycle of self-harm and self-loathing. Her journey is one of unraveling, where each step toward Tom only leads her further away from herself.