The Good Samaritan Summary, Characters and Themes
The Good Samaritan by John Marrs is a psychological thriller that explores the complex nature of manipulation, grief, and personal responsibility. It centers on Laura, a volunteer at a suicide helpline called “End of the Line,” where she helps individuals contemplating suicide.
Although she remains emotionally detached in her role, Laura becomes involved in a dangerous pattern of manipulation, leading her to orchestrate the deaths of several people. As her past begins to resurface, Laura’s actions spiral out of control, threatening to unravel both her career and her family life. The novel delves deep into themes of control, guilt, and the devastating consequences of unchecked power.
Summary
The novel follows Laura, a volunteer at the helpline “End of the Line,” where she assists people contemplating suicide. Unlike her colleagues, Laura takes a more detached approach, focusing on guiding callers through their final moments rather than offering emotional support or trying to dissuade them.
Her role is straightforward: listen, provide instructions on how to carry out the act, and move on to the next call. She maintains a detailed record of each conversation, keeping track of her clients’ stories and offering her assistance without emotional involvement.
At the start of the story, Laura is working with David, a frequent caller who has been struggling with guilt over his wife’s death in a break-in. Laura has already helped several others through their final moments, but her relationship with David is different.
They form a unique bond through their calls, with Laura becoming more invested in his fate. Despite her emotional detachment, she starts to feel a sense of responsibility for David’s death and begins to prioritize his needs over the guidelines set by the helpline.
Outside of her volunteer work, Laura’s personal life is in turmoil. Her relationship with her husband, Tony, is distant and strained.
She plays the role of the perfect wife and mother, but her emotional disconnect is evident. She keeps her family life separate from her work, maintaining a strict boundary between her public persona and her private, manipulative tendencies.
In addition to her work with David, Laura’s interactions with her colleagues at the helpline reveal a more complex side of her. Kevin, Zoe, and Janine all play different roles in the organization, but it is Janine’s recent promotion to manager that brings a new challenge for Laura.
While Laura blends into her role as the “perfect volunteer,” her manipulative nature extends beyond the phone calls to her relationships with the people around her. She helps a young woman named Chantelle, who is struggling with addiction and motherhood, and despite her best efforts, Chantelle ultimately succumbs to suicide.
Although Laura maintains her emotional distance from these events, she remains proud of her role in the deaths, seeing herself as someone who provides a solution for the troubled individuals she encounters.
As Laura’s bond with David deepens, he expresses his wish to die alongside someone who understands his pain. Laura sees herself as the person who can fulfill this wish.
She orchestrates a meeting between David and a pregnant woman dealing with prenatal depression. Together, they form a pact to end their lives at Birling Gap.
Laura arranges everything, staying emotionally detached, and begins to see herself as a facilitator of death, rather than a mere observer.
However, as Laura continues to manipulate others into following through with their plans, she begins to question her role in their deaths. When Steven, another client, reaches out to her, Laura starts to recognize the dangers of getting too close to her clients.
Steven has been stalking her, documenting her movements, and planning a confrontation. His intentions are unclear, but Laura becomes entangled in a dangerous situation when she agrees to meet him.
Laura’s past also begins to resurface, particularly her traumatic experiences with her foster mother, Sylvia. This part of her history continues to haunt her, influencing her motivations and actions.
As the story progresses, Laura faces increasing challenges in balancing her role as a helper and her growing realization that her involvement in these suicides is becoming more ethically and personally complicated.
When Steven’s plan for a confrontation goes awry, Laura finds herself in a life-threatening situation. Trapped in Steven’s home, she must fight for her survival.
This encounter forces Laura to confront the consequences of her actions and the darker side of her work. Despite her manipulation of the police and her attempts to cover up her involvement, she begins to see the unraveling of her carefully constructed life.
Meanwhile, the impact of Laura’s manipulation spreads beyond her. Steven’s obsession with uncovering the truth about his wife’s death and his growing distrust of Laura leads to his eventual breakdown and death.
Laura, meanwhile, continues to manipulate those around her, including her family. Her relationship with her daughter, Effie, becomes more strained as Effie begins to suspect her mother’s dark secrets.
As Effie’s rebellion grows, Laura’s control over her family starts to slip away.
The tension reaches its peak when Laura is confronted by Janine, who reveals that she has evidence of Laura’s manipulations. A Dictaphone recording captures Laura encouraging a man named Ryan to end his life.
Janine uses this evidence to manipulate Laura into leaving the charity and abandoning her family in exchange for destroying the recording. Laura, however, has other plans.
She drugs Janine and kills her to cover up her tracks, claiming it was an act of self-defense.
The consequences of Laura’s actions continue to spiral as the death of Ryan, along with Janine’s murder, links her to a wider web of manipulation. Ryan’s brother, Johnny, becomes determined to avenge his brother’s death, and he starts uncovering more details about Laura’s involvement in orchestrating the suicides of others.
As Laura’s manipulations become more apparent, her family life disintegrates, and her daughter Effie begins to turn against her.
The story concludes with Laura realizing that she can no longer control the fallout from her actions. As Effie distances herself from her mother and begins to take steps to reveal Laura’s true nature, Laura faces the ultimate consequences of her manipulative behavior.
The novel ends with a sense of inevitable doom, as Laura’s past actions come back to haunt her, and her carefully constructed life begins to crumble.

Characters
Laura
Laura is the central character in The Good Samaritan by John Marrs. She presents herself as a compassionate volunteer at a helpline for people contemplating suicide, maintaining a calm and detached demeanor while listening to the struggles of the callers.
However, beneath this facade, Laura’s actions reveal a more manipulative and controlling side. She is emotionally distant from her family, particularly her husband Tony, and her role as the “perfect wife” masks a darker side of her personality.
As the story progresses, it becomes clear that Laura’s involvement with the helpline is more than just about helping others; she views it as a way to gain control over people’s lives, particularly their deaths. She helps individuals end their lives, maintaining an emotional detachment that allows her to execute her manipulations without remorse.
Laura’s motivations are rooted in her own unresolved trauma, including her complicated past with her foster mother and the guilt she carries from her personal history. Despite her seeming empathy, Laura’s growing obsession with control leads her to orchestrate the deaths of others.
Over time, she becomes increasingly isolated, both emotionally and socially, as her manipulations spiral out of control. The novel portrays her as a character consumed by guilt, control, and a need to maintain her illusion of a perfect life, which ultimately leads to her downfall.
Steven
Steven, a significant character in The Good Samaritan, is a man whose life is devastated by the suicide of his wife, Charlotte. Grieving deeply, Steven reaches out to Laura at the helpline, seeking guidance on how to end his own life.
Over time, Steven’s interactions with Laura become increasingly intense, as he seeks not only closure but also answers about his wife’s death, which he suspects may have been influenced by Laura’s manipulative advice. Initially, Steven appears to be a passive victim, drawn into Laura’s web of control, but as the story unfolds, he transforms into a more active agent in his own quest for justice.
His investigation into Laura’s past and his increasing obsession with uncovering the truth about his wife’s death lead him to take dangerous steps. Eventually, Steven sets up a confrontation with Laura, intending to force her to admit her role in his wife’s suicide.
This confrontation takes a violent turn, and Steven becomes a tragic figure, both a victim and a perpetrator of manipulation. His journey reflects the psychological toll of grief and obsession, as well as the destructive consequences of trying to uncover painful truths.
Tony
Tony is Laura’s husband, and his relationship with her is a key component of The Good Samaritan. On the surface, he appears to be the supportive partner in a seemingly perfect family, but their marriage is strained by Laura’s emotional detachment.
Tony is increasingly unaware of the darkness lurking behind Laura’s façade and struggles to connect with her on an emotional level. As Laura becomes more consumed by her work with the helpline, their relationship further deteriorates, with Tony becoming a passive figure in their family dynamic.
His role in the story highlights Laura’s manipulation, as she uses him as part of her control over her family and life. Tony’s inability to recognize the extent of Laura’s manipulation reflects his own emotional blindness and contributes to the unraveling of their marriage.
By the end of the novel, Tony is left to grapple with the reality of his wife’s actions and the consequences of her manipulative behavior, which has not only affected his marriage but also their family’s future.
Janine
Janine is Laura’s colleague and manager at the charity organization “End of the Line.” She represents a contrasting figure to Laura’s emotional detachment.
Initially, Janine appears to be a competent and confident leader, but as the plot progresses, her role becomes more complex. Janine’s interactions with Laura escalate when she uncovers a recording of Laura encouraging someone to commit suicide, which could destroy Laura’s career.
This discovery sets the stage for a tense confrontation between the two women. Janine becomes a target for Laura’s manipulative tendencies, and in a shocking twist, Laura murders Janine to protect herself.
Janine’s death marks a pivotal moment in the story, as it not only reveals the extent of Laura’s manipulations but also serves as a turning point in the power dynamics between the characters. Janine’s role is crucial in illustrating the dangers of Laura’s unchecked behavior and the lengths to which she will go to maintain control.
Effie
Effie, Laura’s daughter, plays a crucial role in the unfolding of the story. Throughout The Good Samaritan, Effie’s relationship with her mother is strained, as she becomes more aware of Laura’s toxic influence.
As the story progresses, Effie begins to rebel against her mother’s manipulations, and her growing awareness of Laura’s actions sets the stage for a power struggle between mother and daughter. Effie’s betrayal of Laura is significant, as it highlights the generational divide and the destructive nature of Laura’s control over her family.
Effie becomes a symbol of resistance to Laura’s authority, and her role in the narrative serves as a catalyst for the unraveling of Laura’s carefully constructed world. Effie’s actions reflect the emotional toll that growing up under Laura’s influence has had on her, and her eventual rebellion underscores the novel’s themes of control, manipulation, and the search for autonomy.
Kevin
Kevin is another volunteer at the helpline who interacts with Laura in The Good Samaritan. His role, while more peripheral, serves to further highlight Laura’s manipulative tendencies.
Kevin’s interactions with Laura reveal the complexity of her character, as she is able to present herself as a helpful and caring volunteer to those around her. However, Kevin’s involvement in the story serves to show how Laura uses her position of power to influence others, even in subtle ways.
His role is primarily one of contrast to Laura’s darker, more manipulative behaviors, as he remains somewhat unaware of the full extent of her actions. Nevertheless, his presence in the story adds depth to the overall exploration of the power dynamics at play within the helpline and Laura’s relationships with those she works with.
Zoe
Zoe is another volunteer at the helpline, though her role in The Good Samaritan is also secondary to the main narrative of Laura’s manipulations. Zoe’s presence highlights the range of characters who work alongside Laura in the charity, providing a further contrast to her increasingly distorted behavior.
While Zoe’s role may not be as significant as other characters, her inclusion in the story emphasizes the broader ethical questions surrounding the helpline and the individuals who are part of it. Her interactions with Laura offer subtle insights into the complexity of Laura’s character, as Zoe serves as a more typical volunteer in contrast to Laura’s dark motivations.
Ryan
Ryan is a pivotal character in the story, whose tragic journey further complicates Laura’s narrative. As the brother of Charlotte, who committed suicide, Ryan becomes obsessed with uncovering the truth behind his sister’s death.
His investigations eventually lead him to Laura, and his growing suspicions about her role in encouraging suicides set the stage for a dramatic confrontation. Ryan’s descent into despair and his eventual death are critical turning points in the plot, marking the consequences of his obsession and the unraveling of the lives around him.
His tragic fate, intertwined with Laura’s manipulative actions, underscores the emotional and psychological toll of grief, loss, and the search for answers.
Johnny
Johnny, the brother of Ryan, becomes an important character as he seeks revenge for his sibling’s death. Johnny’s pursuit of Laura’s dark secrets and his eventual efforts to expose her manipulative actions add a new layer of tension to the story.
His relentless search for justice and the truth about his brother’s death contrasts sharply with Laura’s attempts to cover up her actions. Johnny’s role in the narrative highlights the theme of vengeance and the consequences of manipulative behavior, as his actions threaten to unravel Laura’s carefully controlled world.
Themes
Emotional Detachment and Manipulation
The Good Samaritan explores the psychological complexities of emotional detachment and manipulation, particularly through the character of Laura. As a volunteer at a suicide helpline, Laura’s work demands a level of emotional detachment, which she adopts in both her professional and personal life.
At the helpline, she adheres to the strict protocol of listening without intervening, allowing callers to make their own decisions, regardless of the consequences. This detachment, however, becomes a facade for deeper manipulation.
Laura uses her position to control the lives of those she interacts with, whether through coaching them to end their lives or subtly guiding their decisions. Her emotional disconnect from her family, including her husband Tony and their daughters, mirrors this manipulation.
At home, she is seen as the “perfect wife,” but beneath this appearance lies a controlling, manipulative figure who uses her family as pawns in her web of influence. This manipulation extends beyond her immediate circle, as she fosters connections with vulnerable individuals like David, Chantelle, and Steven, steering them toward tragic outcomes.
The theme of emotional detachment is explored not only in terms of Laura’s interactions with others but also in the way she separates herself from the emotional consequences of her actions. Despite her involvement in these deaths, Laura remains unaffected on the surface, maintaining a sense of control over the situation.
It is only later in the story that Laura begins to confront the emotional toll her detachment has caused, highlighting the cost of manipulating those around her and the inevitable unraveling of her carefully crafted persona.
Guilt, Grief, and Redemption
The novel delves deeply into the theme of guilt and its complex relationship with grief, particularly through Laura’s character. While Laura’s detachment from her work at the helpline may initially seem like a defense mechanism against the overwhelming emotions associated with her role, it is also a way for her to suppress her own unresolved guilt.
Her past is laden with trauma, particularly in relation to her upbringing and the death of a boy she was close to. This unresolved grief manifests in her work, where she seeks to exert control over others’ suffering as a way of managing her own pain.
Through her interactions with the people she helps, Laura attempts to recreate and control the narrative of grief. By offering them an escape through death, she manipulates their vulnerability to keep herself in a position of power.
However, as the story progresses and the consequences of her actions become more apparent, Laura is forced to confront the moral implications of her behavior. She begins to question her role in these deaths and the extent to which her own guilt and grief have shaped her actions.
The theme of redemption becomes more pronounced as Laura grapples with the idea that her manipulative actions have led to irreversible consequences, not just for the people she has helped, but for herself as well. The novel suggests that redemption, if it is to come, will require Laura to face the full extent of her guilt and the destructive patterns she has created in her life.
Control and Power Dynamics
In The Good Samaritan, control and power dynamics are central to the characters’ motivations and interactions. Laura’s need for control permeates every aspect of her life, from her professional role as a volunteer at the suicide helpline to her strained relationship with her family.
Her professional detachment allows her to maintain a sense of power over her callers, as she manipulates them into following through with their decisions. This control extends to her home life, where she enforces a facade of perfection while secretly manipulating her husband and children.
Laura’s emotional coldness serves as a tool for maintaining this control, allowing her to distance herself from any emotional involvement or accountability. The theme of control is also explored in her relationships with other characters.
As Laura’s manipulative tendencies intensify, she forms alliances with individuals like David, who becomes emotionally dependent on her guidance. However, as the plot unfolds, Laura’s own control begins to slip away.
She encounters challenges from people like Steven, who seek to confront her manipulation and reclaim their power. The eventual unraveling of Laura’s control, both in her family and in her work, illustrates the dangers of unchecked power.
The dynamic between Laura and her daughter Effie also underscores the theme of control. As Effie becomes more aware of her mother’s manipulative behavior, she begins to push back against Laura’s influence.
This shift in the power dynamic highlights the consequences of Laura’s manipulative actions and the eventual loss of control over the people she has tried to dominate.
The Consequences of Ethical Boundaries
The theme of ethical boundaries is central to The Good Samaritan, particularly as it relates to Laura’s actions as a volunteer at the suicide helpline. Throughout the story, Laura’s adherence to a strict set of rules—listening without intervening and remaining emotionally detached—blurs the line between professional duty and moral responsibility.
Laura justifies her actions by adhering to the guidelines set forth by the helpline, believing that by allowing callers to follow through with their suicides, she is offering them a form of agency and closure. However, this rationalization overlooks the ethical dilemma at the heart of her work: the manipulation of vulnerable people who reach out for help.
Laura’s actions push the boundaries of ethical behavior, as she becomes complicit in the deaths of those she helps. The novel raises important questions about the role of volunteers and professionals in situations of extreme emotional distress.
While the helpline’s ethos may be designed to provide a non-judgmental space for people in crisis, it inadvertently becomes a platform for Laura’s manipulation. As the story progresses, Laura’s ethical boundaries are increasingly challenged, particularly as she becomes more deeply involved in the lives of those she helps.
Her eventual confrontation with Steven, who seeks to hold her accountable for his wife’s death, forces her to face the consequences of her actions. The novel ultimately suggests that the failure to respect ethical boundaries in emotionally charged situations can lead to destructive consequences, not only for the individuals involved but for the person crossing those boundaries as well.
Family and Isolation
Family and isolation are significant themes explored throughout The Good Samaritan, particularly through the lens of Laura’s personal life. While Laura presents herself as the ideal wife and mother, her family life is far from perfect.
Her marriage to Tony is strained, and her relationship with her daughters is characterized by emotional distance. This emotional isolation is compounded by Laura’s work at the suicide helpline, which further erodes her ability to connect with her family.
Her role as a volunteer, while seeming to serve a noble purpose, ultimately becomes a way for her to escape the emotional demands of family life. The contrast between Laura’s public persona as a “perfect wife” and her private manipulative behavior highlights the theme of isolation within the family.
Despite being surrounded by family, Laura feels alone, disconnected, and emotionally distant. Her emotional detachment, while serving to protect her from the pain of her past, also keeps her from forming genuine connections with those closest to her.
This isolation becomes more pronounced as the story unfolds, with Laura becoming increasingly fixated on her work and losing touch with her family’s emotional needs. The growing tension between Laura and her daughter Effie, who begins to understand her mother’s manipulative behavior, highlights the breakdown of familial bonds.
Ultimately, Laura’s desire to maintain control over her family, even through manipulation, exacerbates her sense of isolation, leading her down a dangerous path where she risks losing not only her family but her sense of self.