The Doorman by Chris Pavone Summary, Characters and Themes
The Doorman by Chris Pavone is a thriller set against the backdrop of New York City’s luxurious Bohemia Apartments. This novel explores themes of identity, wealth, privilege, and personal crises as its characters are drawn into a web of betrayal, moral dilemmas, and violence.
The story follows Chicky Diaz, a long-time doorman at the Bohemia, and the residents of the building—Emily Longworth, a woman struggling with her upper-class life, and Julian Sonnenberg, a once-prominent art dealer. As secrets unravel, the tension between their lives escalates, leading to a tragic and life-altering event that forces them to confront their choices and the impact of their past actions. The Doorman examines the complex, often contradictory lives of people living in proximity but emotionally distant from one another.
Summary
The story begins with Chicky Diaz, a long-time doorman at the Bohemia Apartments, reflecting on his long tenure in the building. Chicky, a man of routine and patience, has spent twenty-eight years working at the Bohemia, a luxurious high-rise in New York City.
His role has become a significant part of his identity, though he is often overwhelmed by the sense of violence and danger that pervades the city. Despite working in a secure building, Chicky feels vulnerable, noticing unusual occurrences around the Bohemia, like the sounds of approaching trucks and men in military gear.
His memories of past dangerous situations, particularly his time in war zones, resurface, highlighting his deep sense of unease. The evening becomes even more strained as Chicky contemplates an uncomfortable conversation he has been avoiding.
Meanwhile, Emily Longworth, a resident of the Bohemia, is struggling with the dissatisfaction of her life. Married to Whit Longworth, a wealthy and successful man, Emily begins to feel trapped in a life she once rejected.
She reflects on her independence and the dreams she had of escaping her privileged upbringing, only to find herself immersed in a world of excess and emotional isolation. Her marriage, once filled with love, is now marked by infidelity and increasing disillusionment.
Emily longs for more but feels unable to break free from the materialism and societal expectations surrounding her.
Julian Sonnenberg, another resident of the Bohemia, is an art dealer facing his own personal crisis. Once a prominent figure in New York’s art scene, Julian is now questioning his relevance as he nears fifty.
His career is faltering, his marriage is deteriorating, and his relationship with his children is strained. He feels increasingly irrelevant, caught between the success he once had and the emptiness he now experiences.
His personal and professional life seems to be in a constant state of decline, leaving him unsure of where his life is heading.
As the characters’ stories unfold, the narrative explores their interconnected lives and the tensions that arise from living in close proximity but remaining emotionally distant. Chicky, Emily, and Julian are all grappling with feelings of dissatisfaction, identity crises, and the overwhelming nature of wealth and privilege.
Their struggles highlight the contradictions in modern life, especially the pursuit of happiness through materialism and the fragility of human connection.
Emily, in particular, faces significant challenges. Her marriage to Whit has become increasingly strained, and she begins to question the values that once defined her.
In a pivotal chapter, Emily has a conversation with her daughter, Bitsy, about land acknowledgment and gender pronouns, which opens up a larger discussion about progressive values and the societal pressures to conform. Emily feels alienated by the moral high ground of her peers, particularly those at her children’s school, and grapples with the performative nature of progressive culture.
Her discomfort with these values is compounded by her marital struggles, as she reflects on staying in her marriage for the sake of her children, especially Bitsy.
The tensions between Emily and Whit come to a head as they struggle with their respective roles within the family and society. Whit’s resistance to the progressive values that Emily’s daughter is adopting creates an emotional divide, further straining their relationship.
Meanwhile, Emily’s friend Morgan represents the contradictions of the wealthy elite, as she discusses the challenges of college applications and the inequities that come with privilege. Emily feels increasingly disillusioned by the system, and her internal debate about how to balance her personal beliefs with societal expectations becomes a central theme of the story.
At the same time, Chicky’s life is marked by hardship. He is grieving the recent death of his wife, Tiffani, from cancer and struggling with financial instability.
His interactions with the residents of the Bohemia are tinged with bitterness, as he observes the vast divide between his working-class life and the privileged world around him. Chicky’s struggle reveals the stark contrast between the lives of the doorman and the wealthy tenants, as he deals with mounting debts and a sense of isolation.
Julian, as the president of the Bohemia’s co-op board, is entrenched in the complexities of managing the building’s wealthy residents. He faces internal conflicts about race and privilege, particularly when a potential Black buyer is considered for an apartment in the building.
Julian is caught between his desire to do what is right and the pressure of the prejudiced attitudes of some of the co-op members. The story explores Julian’s personal convictions and his struggle to navigate the tensions between fairness and societal expectations.
As the narrative progresses, the focus shifts to a night of violence that changes everything for Emily. She arrives home to find signs of a robbery and is held hostage by an intruder, who informs her that her husband, Whit, is being held captive.
As the situation unfolds, the robbers wreak havoc in the apartment, and Emily must make a life-altering decision. Julian, who has his own history with Whit, arrives at the building to help but finds himself caught in the chaos.
Chicky, too, is drawn into the conflict, struggling with his role in protecting Emily and the moral dilemmas that arise.
The aftermath of the violence leaves Emily facing the consequences of her actions, as she is questioned by the police about her involvement in Whit’s death. Her affair with Julian is exposed, and the tension between her guilt and the public perception of her becomes a central theme.
As Emily navigates the fallout of the tragedy, she is forced to reckon with the choices she made and their lasting impact on her life.
The final chapters depict Emily’s struggle to rebuild her life amid the ruins of her marriage, the secrets she has kept, and the violent events that have forever changed her. As she faces the consequences of her actions, the story underscores the fragility of relationships and the harsh realities of wealth, power, and survival.
Ultimately, The Doorman presents a complex portrait of individuals living in a world defined by privilege, secrets, and the inevitable reckoning with the choices that shape their destinies.

Characters
Chicky Diaz
Chicky Diaz is the long-time doorman at the Bohemia Apartments in New York City, a position he has held for twenty-eight years. He is depicted as a patient and upbeat man, with a deep sense of duty that defines much of his identity.
His role as a doorman, helping with everyday tasks like hailing cabs or assisting residents, has become integral to his sense of self. Despite working in a secure, upscale building, Chicky is acutely aware of the underlying tension that permeates the city.
His thoughts often drift to the inevitability of violence and death, reflecting the ever-present menace he feels in his environment. The unsettling events at the Bohemia, such as the sound of a fast-approaching truck and the unusual activities of men in military gear, stir memories of his time in war zones, adding depth to his character.
Chicky is also grappling with a personal crisis of guilt, particularly as he struggles with an impending uncomfortable conversation with someone he has been avoiding. His complex internal life, marked by reflections on his past and his awareness of the darker side of life, adds a layer of vulnerability to his otherwise composed persona.
Emily Longworth
Emily Longworth is a central character whose life seems to embody the disillusionment that often accompanies wealth and privilege. Married to Whit Longworth, a successful and wealthy man, Emily finds herself in a constant state of emotional turmoil, questioning her life choices, her marriage, and the societal pressures that surround her.
Once driven by a desire for independence, she has become ensnared in a life of materialism that she never truly embraced. Her marriage, which once appeared to be a fairytale, is marked by infidelity and growing dissatisfaction.
Emily’s emotional isolation becomes more evident as she reflects on her role as a mother, particularly in light of her daughter Bitsy’s growing awareness of progressive values. Emily is caught between her desire to maintain her family’s facade of success and the overwhelming sense of alienation that she feels from her peers, especially when dealing with the performative nature of modern “woke” culture.
Her internal conflict regarding her role as a wife, mother, and individual seeking meaning highlights the tension between private morality and public virtue. Over time, Emily’s struggle with her marriage and her sense of self intensifies, especially as she faces the aftermath of her husband’s death and the public scrutiny that follows.
Julian Sonnenberg
Julian Sonnenberg is an art dealer and a character who embodies the existential crisis that comes with aging, disillusionment, and a sense of irrelevance. Once a prominent figure in New York’s art world, Julian now finds himself grappling with regret and a profound sense of loss as he approaches fifty.
His once-thriving career is in decline, and his family life is deteriorating. The increasing distance between him and his children, as well as the emotional breakdown of his marriage, highlights his growing sense of alienation.
Julian’s character is shaped by his deep attachment to his status in the art world, and as that status erodes, he is forced to confront his own mortality and the emptiness of his existence. His relationship with Emily Longworth provides him with a fleeting escape from his existential angst, though it is marked by distance and unspoken desire.
Julian’s internal reflections on his diminishing health and the looming specter of death add complexity to his character, portraying a man caught in the throes of middle age, struggling with a life he feels has been squandered. His interactions with the other characters, especially in social and professional settings, reveal the broader tensions of privilege, wealth, and the discontent that often lies beneath the surface of a successful life.
Whit Longworth
Whit Longworth, Emily’s husband, is a wealthy, successful man who contrasts sharply with Emily’s growing dissatisfaction. Though he is portrayed as a symbol of privilege and material success, his character is marked by an emotional distance and resistance to change.
Whit’s disdain for the progressive ideals that Emily begins to adopt creates a palpable tension in their marriage. This ideological divide highlights the generational and cultural shifts that the characters experience throughout the narrative.
Whit’s character, though not as deeply explored as Emily’s, represents the old guard of privilege, often out of touch with the shifting moral landscape that Emily grapples with. His infidelity, combined with his refusal to engage in the emotional complexity of their relationship, adds to Emily’s sense of entrapment in a life she no longer desires.
Whit’s role in the story culminates in the violent events that unfold in their apartment, which force Emily to confront not only her marital issues but also the darker side of the life she has built with him.
Bitsy Longworth
Bitsy Longworth, Emily’s daughter, represents the younger generation’s engagement with progressive values and the cultural shifts that Emily finds alienating. Throughout the story, Bitsy’s suggestions—such as the idea of a land acknowledgment before dinner and her understanding of gender pronouns—serve as markers of the evolving moral consciousness that Emily struggles to keep up with.
Bitsy’s character highlights the generational divide between her and Emily, as well as the tension between traditional values and the emerging cultural ideals that often seem performative to Emily. Despite their ideological differences, Bitsy’s spirited personality and her attempts to challenge the status quo provide a sharp contrast to Emily’s growing disillusionment and confusion.
Themes
Identity and Self-Realization
In The Doorman, the theme of identity and self-realization plays a crucial role as each character grapples with their place in the world. Chicky Diaz, the seasoned doorman, reflects on his long-standing role at the Bohemia Apartments, a position that is integral to his sense of identity.
His sense of duty and responsibility towards the building’s residents defines him, but as the narrative unfolds, Chicky’s reflections on his life reveal a deeper yearning for something more than just fulfilling his role. Despite his years of service, he confronts an existential crisis where his identity seems to be tied to a location and a job, rather than to his deeper aspirations or personal achievements.
This conflict is starkly contrasted with Emily Longworth’s character. Once an independent woman, Emily now feels trapped in her marriage to Whit, a union she entered in search of stability but now finds stifling.
As she grapples with her dissatisfaction, she begins to question the choices that have defined her life, wondering if they align with her true desires. The theme of identity is also explored through Julian Sonnenberg, whose previous success in the art world no longer offers him the sense of purpose it once did.
His recognition is fading, and as he approaches middle age, he is forced to confront the reality of a life that feels disconnected from his true self. Each character faces the daunting task of reconciling their public and private identities, making this theme central to the narrative’s exploration of personal transformation and the search for meaning.
Wealth, Privilege, and Discontent
The Doorman sharply critiques the world of wealth, privilege, and the dissatisfaction that often accompanies it. Emily Longworth’s life epitomizes this discontent, as she lives in luxury but is increasingly unhappy with the materialistic existence she finds herself in.
Married to a wealthy man, Emily’s life is one of excessive privilege, but it is one that fails to provide her with emotional fulfillment. Her marriage, which she once viewed as a fairytale, has unraveled due to infidelity and unmet emotional needs.
Emily’s dissatisfaction grows as she reflects on the superficiality of the world around her, where appearances often mask deeper discontent. This theme extends to other characters, such as Julian, whose wealth and status in the art world are no longer sources of satisfaction.
Once a prominent figure, Julian now finds himself overshadowed by younger, more successful individuals and is haunted by feelings of irrelevance and emptiness. Through Julian and Emily, the novel critiques how wealth can serve as a veneer for deeper emotional voids and existential crises.
The disparity between the working-class character of Chicky and the wealthy residents of the Bohemia Apartments further highlights the tension between financial privilege and personal fulfillment. Chicky’s life is marked by hardship and loss, but his emotional life feels more grounded than that of the affluent characters, making this critique of wealth and privilege all the more poignant.
Aging and Mortality
A pervasive theme throughout The Doorman is the looming presence of aging and mortality, which profoundly affects the characters’ actions and reflections. Julian Sonnenberg, in particular, is consumed by the realization that his body is failing him.
As he faces the prospect of an early death due to a congenital heart condition, Julian’s thoughts become consumed with the inevitability of his mortality. This awareness shapes his interactions with others, particularly his fleeting desire for an affair with Emily Longworth, which he views as a form of escape from his stagnant life.
His disillusionment with his career and personal life is compounded by the fear of being forgotten, and this existential anxiety becomes a central focus of his narrative. Emily, too, experiences the shadow of aging, though in a more subtle form.
She is caught in the tension between the expectations of others and her own desires, feeling a growing sense of dissatisfaction as time moves on. The theme of mortality is also explored through Chicky, who, despite his age and experience, faces the constant reminder of death in his work as a doorman, where he witnesses the fragility of life daily.
Whether it’s through Julian’s health crisis, Emily’s growing emotional isolation, or Chicky’s reflections on the passage of time, the theme of aging and mortality underscores the narrative, revealing how the characters must grapple with their diminishing time and the choices they’ve made.
Emotional Isolation and Human Connection
Emotional isolation is a key theme explored in The Doorman, as many of the characters, despite living in close proximity to others, experience profound loneliness. The Bohemia Apartments, where the story takes place, serves as a microcosm for this isolation.
Despite being surrounded by wealth and luxury, the residents are emotionally distant from one another, trapped in their own personal struggles. Chicky Diaz, though surrounded by people as a doorman, often finds himself alone in his thoughts, reflecting on his past and his personal crisis.
His connection with the residents is mostly transactional, and while he feels a deep sense of responsibility towards them, his own emotional needs often go unmet. This theme is explored more deeply through Emily, who, despite being married to Whit, feels disconnected and isolated within her relationship.
Her marriage, once a source of security and love, has devolved into a relationship marked by infidelity, emotional neglect, and growing dissatisfaction. Emily’s search for meaning and connection is contrasted with her sense of entrapment in a world where appearances matter more than genuine human relationships.
Julian also grapples with emotional isolation, particularly in his strained relationship with his wife and his children, who have become increasingly distant. Despite his wealth and status, Julian feels a profound sense of emptiness and detachment from the people around him, highlighting the theme that emotional connection cannot be bought or attained through material success.
Through these characters, The Doorman poignantly illustrates how modern life, with its focus on outward success, often leaves individuals emotionally adrift, unable to truly connect with those around them.
Secrets, Guilt, and Consequences
The theme of secrets, guilt, and their inevitable consequences runs deeply through The Doorman, as the characters grapple with the repercussions of their actions. Emily Longworth’s extramarital affair with Julian Sonnenberg is a central secret that shapes much of her emotional turmoil and guilt.
The affair, once a source of fleeting passion and escape, now stands as a symbol of her fractured identity and the consequences of her discontent with her marriage. As the narrative progresses, Emily is confronted with the fallout from her secret, particularly when the police begin investigating Whit’s death.
Her guilt becomes a central force driving her actions, as she is forced to reckon with the reality of her choices. The secrets in the novel are not confined to Emily alone; Julian’s own past actions, including his struggles with infidelity and his fading reputation in the art world, reveal the deep personal consequences of keeping secrets.
His sense of guilt, compounded by his deteriorating relationships, forces him to confront the truth about his life and the person he has become. The theme of secrets is also explored through Chicky, whose own past is tinged with regret and unspoken truths, particularly regarding the death of his wife.
As the narrative unfolds, the weight of these secrets becomes increasingly oppressive, forcing the characters to face the reality of their choices and the toll they have taken on their lives. The theme of guilt and its consequences reveals how the characters’ pasts continue to haunt them, shaping their present actions and complicating their attempts at redemption.